Automate patient collections, generate accurate statements, and improve collection rates by up to 40% with AI-powered A/R automation. HealOS streamlines patient billing, reduces administrative workload, and delivers a transparent, patient-friendly payment experience.
Manual patient collections drain time, increase errors, and frustrate patients. Most healthcare organizations struggle with:
Statements are often sent in bulk without accuracy checks, resulting in incorrect balances and multiple unnecessary follow-ups.
Teams repeatedly call patients manually, leading to slow outreach and significant administrative burnout.
Without automation, small balance errors accumulate. Practices overlook credit balances, double charges, and posting mistakes.
Inaccurate verification and unclear statements delay payments, leading to patient confusion and poor satisfaction.
Limited payment channels, checks, office payments, or outdated portals, create friction and reduce collection rates.
Disconnected EHRs, billing platforms, and portals cause inconsistencies, lost data, and slow reconciliation.
Generate accurate, itemized patient statements using real-time insurance verification, automated balance calculations, and clear cost explanations that improve billing accuracy and reduce disputes.
AI analyzes patient behavior to send reminders at the ideal time and channel, increasing collection success and reducing outstanding balances across all patient accounts.
Offer online bill pay, mobile payments, auto-draft, IVR, text-to-pay, Apple Pay, Google Pay, and secure digital wallets to accelerate patient collections.
Automate flexible payment plans with scheduled reminders, real-time balance updates, and structured installment tracking that improve affordability and reduce bad debt.
Monitor outstanding patient balances, aging trends, collection performance, and payment activity through real-time dashboards that optimize financial decisions and revenue recovery.
Automatically post payments to patient accounts, sync with EHR and billing platforms, and eliminate manual posting errors that slow patient collection workflows.
AI verifies insurance coverage, EOBs, copays, deductibles, and adjustments to ensure accurate patient responsibility calculations and prevent billing disputes.
Automated phone, SMS, and email outreach prompts faster patient payments, reduces manual workload, and improves overall collection efficiency across the revenue cycle.
Provide patients with clear explanations of charges, insurance adjustments, and remaining balances to reduce confusion, disputes, and payment delays.
Seamlessly integrate with Epic, Athenahealth, AdvancedMD, Kareo, DrChrono, and major EHR systems for unified patient billing and collection automation.
AI identifies high-risk accounts, predicts payment likelihood, and prioritizes outreach strategies to maximize patient collections and reduce A/R days.
Maintain HIPAA-compliant workflows with detailed audit logs for all statements, reminders, payments, and communications to ensure regulatory compliance.
HealOS uses AI, machine learning, and workflow automation to manage the full patient collections lifecycle, reducing A/R days, increasing recovery, and improving billing transparency. A simple, automated workflow that removes manual effort and accelerates collections.
AI generates accurate monthly statements using EHR and billing data. Balances, insurance adjustments, and patient responsibility are validated automatically.
HealOS sends email, SMS, and voice reminders with personalized timing based on patient payment behavior.
Patients pay online, via mobile, text-to-pay, IVR, or digital wallets. Options adapt to patient preference.
Payments are instantly posted into your billing system. AI matches payments to invoices and corrects discrepancies.
Overdue accounts are automatically escalated using smart workflows that increase urgency without affecting patient satisfaction.
Practices get full visibility into balance trends, collection performance, patient payment behavior, and financial outcomes.
AI-driven reminders, personalized outreach, and flexible payment options significantly boost recovery from patient balances.
Faster statements, proactive follow-up, and automated posting accelerate cash flow.
Reduce disputes, eliminate errors, and improve first-pass clarity.
Automation removes manual tasks like statement creation, posting, calling, and e-mailing.
Instant payment posting and real-time reconciliation reduce workload and error rates.
Manage higher patient volumes without increasing FTEs.
Patients get simple, accurate statements with no confusion or hidden fees.
Faster payments with text-to-pay, digital wallets, and auto-pay.
Reduce financial burden while increasing collection success.
Unlike generic automation tools, HealOS understands payer rules, billing workflows, EOB structures, and patient responsibility nuances.
HealOS automates everything, from statement generation to payment posting and overdue follow-up.
Most organizations see measurable financial improvement within 20–30 days.
Every action is logged, encrypted, and fully compliant with healthcare regulations.
Plug-and-play integration with your existing EHR and billing systems.
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