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CarePilot Pricing: Is It Worth It?

A detailed comparison of CarePilot’s AI medical scribe pricing against a more comprehensive alternative—HealOS (formerly Scribehealth.ai)—reveals why HealOS (formerly Scribehealth.ai) is the better choice for practices looking for robust support and additional features. While CarePilot offers solid solutions with its $75/month Pro Plan, HealOS (formerly Scribehealth.ai) delivers extra features like medical coding, session analytics, and 1:1 onboarding, making it the more valuable solution for a similar price.This blog breaks down CarePilot’s pricing, its features, and how it compares to HealOS (formerly Scribehealth.ai) to help you make a more informed decision.

Anshul Sharma
Certified Medical Transcriptionist
April 28, 2025

Clinicians spend too much time documenting patient interactions, often detracting from patient care. AI-powered tools like CarePilot and HealOS (formerly Scribehealth.ai) offer a solution by automating the transcription and documentation process. While both platforms provide essential scribing functionalities, there are notable differences in terms of pricing and additional features.

This blog explores CarePilot's pricing plans, compares it with HealOS (formerly Scribehealth.ai), and explains why HealOS (formerly Scribehealth.ai) might be the better investment, offering more comprehensive features at a competitive price.

What is CarePilot?

CarePilot is an AI-driven medical scribing platform designed to streamline the documentation process for clinicians. By capturing patient interactions during video calls or in-person visits, it generates accurate, structured clinical notes automatically. CarePilot offers a Free Trial and a Pro Plan that caters to small teams, providing unlimited visits and priority support.

While CarePilot offers a robust solution at an attractive price, it lacks some of the advanced features found in competing platforms like HealOS (formerly Scribehealth.ai), such as medical coding and session analytics.

Key Features of CarePilot

  • AI-Powered Documentation Writer
    CarePilot’s core feature, the AI-powered documentation writer, transcribes patient visits into structured clinical notes, saving clinicians time.
  • Chatbot for Health Knowledge
    A chatbot trained with allied health knowledge assists clinicians with documentation and provides recommendations for improvement.
  • Unlimited Visits
    The Pro Plan provides unlimited visits for small teams, which means no cap on the number of visits that can be documented.
  • Priority Support
    Priority US-based support ensures quick assistance whenever needed, making it ideal for practices that rely heavily on real-time support.
  • Training Sessions
    The Pro Plan offers two free training sessions, helping teams get the most out of CarePilot's features.
  • Fully Featured Web & Mobile Platform
    CarePilot’s platform is available on both web and mobile, allowing clinicians to access and update documentation on-the-go.
  • HIPAA-Compliant Security
    CarePilot ensures HIPAA-compliant security with end-to-end encryption, safeguarding patient data.

CarePilot Pricing Plans

Pricing Plans offered by CarePilot:

1. Free Trial:

$0/month

  • 10 free visits per month

  • Fully featured web & mobile platform

  • No credit card required

The Free Trial allows solo practitioners or small teams to try out CarePilot’s core features before committing to a paid plan. It’s perfect for testing the AI scribing capabilities.

2. Pro Plan:

$75/month

  • Unlimited visits

  • Fully featured web & mobile platform

  • Priority US-based support

  • 2 free training sessions

The Pro Plan is designed for small teams and includes unlimited visits, making it ideal for practices with a consistent volume of patient visits. The priority support and free training sessions add value to this plan.

3. Enterprise Plan:

Custom pricing

  • Pull/Push EHR Integration

  • Fully featured web & mobile platform

  • US-Based Priority On-Call Support

  • Unlimited training sessions

  • Fully integrated trial offered

The Enterprise Plan caters to larger healthcare organizations, offering custom pricing and additional features such as EHR integration and unlimited training sessions.

HealOS (formerly Scribehealth.ai): The Clear Winner

While CarePilot offers a strong, affordable pricing plan, HealOS (formerly Scribehealth.ai) provides all the essential features—and more—at a lower price with additional features designed to improve the clinical workflow.

HealOS (formerly Scribehealth.ai)’s standout features include medical coding support, session analytics, full EHR integration, 1:1 onboarding, and the ability to scale based on usage needs, making it a more comprehensive solution for growing practices and larger clinics.

Pricing Plans offered by HealOS (formerly Scribehealth.ai)

Unlimited Sessions ($39/seat/month)

  • Unlimited AI scribing sessions

  • Full EHR integration

  • Medical coding support

  • 250 AES Military-Grade Security

  • Session analytics

  • 1:1 onboarding support

  • Cancel anytime

Teams Plan ($0.39 per session)

  • Unlimited sessions

  • Custom pricing for teams of 50+

  • 24x7 custom support

  • Team management features

HealOS (formerly Scribehealth.ai) also offers a free plan with 20 free sessions per month.

CarePilot vs. HealOS (formerly Scribehealth.ai): Side-by-Side Comparison

Feature CarePilot ($75/month) HealOS (formerly Scribehealth.ai) ($39/month)
AI-Powered Scribing
Custom Templates
Priority Email Support ✅ (Pro plan) ✅ (Included)
Voice Transcription
1:1 Onboarding ✅ (Included)
EHR Integration
HIPAA Compliance
Medical Coding Assistance
Session Analytics
Flexible Pricing Options ❌ No session pricing flexibility ✅ Flexible (monthly or per-session)
Free Tier Available

Which One Is Right for You?

HealOS (formerly Scribehealth.ai) is the clear winner.

  • Cost Advantage: HealOS (formerly Scribehealth.ai) offers unlimited scribing at $39/month, which is more affordable than CarePilot’s $75/month plan.

  • Feature Advantage: HealOS (formerly Scribehealth.ai) includes medical coding, session analytics, EHR integration, and 1:1 onboarding—features not available in CarePilot’s Pro Plan.

  • Scalability Advantage: HealOS (formerly Scribehealth.ai) offers flexible pricing, including monthly plans or pay-per-session, while CarePilot lacks clear session limits, which could be an issue for larger teams or those with high-volume needs.

Final Verdict:

✅ Choose HealOS (formerly Scribehealth.ai) if you want comprehensive AI scribing, extra features like medical coding and analytics, and scalable pricing.
❌ There’s no real reason to choose CarePilot over HealOS (formerly Scribehealth.ai) unless you're specifically locked into their system.

FAQs

1. Does CarePilot offer a free trial?
Yes, CarePilot offers a Free Trial with 10 free visits per month.

2. Does HealOS (formerly Scribehealth.ai) integrate with EHR systems?
Yes, HealOS (formerly Scribehealth.ai) integrates with major EHR platforms using HL7/FHIR standards.

3. Which platform is more affordable in the long run?
HealOS (formerly Scribehealth.ai) offers unlimited sessions at $39/month, making it more affordable compared to CarePilot’s $75/month Pro Plan.

4. Can both platforms support large clinics?
Yes, both platforms can support large clinics, but HealOS (formerly Scribehealth.ai)’s flexible Teams Plan with custom pricing makes it especially attractive for scaling organizations.

5. Do both platforms offer 1:1 onboarding?
No, CarePilot offers 1:1 onboarding only with its Pro Plan, while HealOS (formerly Scribehealth.ai) includes it as a standard feature.

Conclusion

When it comes to AI medical scribing, HealOS (formerly Scribehealth.ai) outperforms CarePilot on both price and features.

For just $39/month, HealOS (formerly Scribehealth.ai) provides unlimited sessions, medical coding support, session analytics, priority support, and 1:1 onboarding—everything modern clinics need to improve efficiency and reduce the documentation burden.

If you're looking to scale your practice and save money without compromising quality, HealOS (formerly Scribehealth.ai) is the obvious choice.

Ready to Save Time and Money on Documentation? Start your free trial with HealOS (formerly Scribehealth.ai) today or book a demo to experience next-generation AI-powered scribing.

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