🚀 Automated Follow-Up Calls That Never Miss

Transform Patient Engagement with Intelligent, Automated AI Follow-Up Calls

HealOS uses advanced AI voice agent technology to manage appointment reminders, post-visit check-ins, medication adherence, and care plan follow-ups. HealOS replaces manual outreach with a healthcare voice AI automation system that speaks naturally, understands clinical intent, and updates your EHR automatically.

Automated Follow-Up Calls for Healthcare

Proven Results from AI Voice Agents in Healthcare

80%
Patient Response Rate
Patients answer automated AI follow-up calls at 80%, outperforming SMS and email. HealOS delivers reliable communication that patients actually engage with.
3x
Faster Follow-Up Completion
The AI handles outreach instantly. Clinics complete 3x more follow-ups without increasing staff workload.
30%
Reduction in No-Shows
Automated reminders lower no-show rates by 30%, improving provider utilization and stabilizing scheduling operations.
24/7
Automated Availability
HealOS runs continuously, nights, weekends, and holidays, ensuring follow-ups always happen on time, even when your office is closed.

AI-Driven Follow-Up Solutions Built for Healthcare

Comprehensive automated follow-up capabilities that improve patient engagement, reduce no-shows, and enhance care continuity

📞

Appointment Reminder Calls

Send automated reminder calls 48 hours, 24 hours, and 1 hour before each visit. Reduce no-shows by 30% with accurate, personalized reminders powered by AI voice agents.

🏥

Post-Visit Follow-Up Calls

Check on patients automatically after their appointments. The AI collects symptom updates, verifies recovery progress, answers common questions, and flags issues needing clinical attention.

💊

Medication Adherence Reminders

Make automated calls reminding patients about doses, refill dates, and prescription pickups. Track adherence trends and escalate missed doses to your care team.

📋

Care Plan Follow-Ups

Automate care plan check-ins, treatment progress calls, and preventive screening reminders. Improve long-term outcomes with consistent, proactive outreach.

🤖

Natural AI Conversations

Patients hear a conversational, natural-sounding voice that understands context, intent, and medical terminology, powered by advanced conversational AI healthcare.

🔄

Intelligent Call Routing

If a patient reports worsening symptoms, confusion, or an urgent need, the AI routes them instantly to staff. Every transfer includes a summary of what the patient told the AI.

📱

Multi-Channel Outreach

Combine automated calls with SMS and email for complete patient engagement automation. Reach patients on their preferred channel with message consistency.

💻

EHR Integration & Documentation

Every outcome is documented automatically in your EHR. Charts update instantly with follow-up notes, symptom summaries, and patient responses.

📝

Customizable Call Scripts

Create custom scripts for specialties, visit types, and patient segments. Personalize tone, content, and logic based on clinical need and care pathways.

How HealOS Automated Follow-Up Calls Work

A seamless, automated workflow that ensures every patient receives timely, personalized follow-up care

01

Sync schedules, care plans & workflow logic

HealOS syncs appointments, visit types, care plans, and follow-up rules from your EHR and workflow systems.

02

Identify patient needs & intent automatically

The AI determines why it's calling a reminder, check-in, adherence, or care plan milestone and adjusts the call instantly based on patient response.

03

Automate outreach & verify key information

The agent confirms upcoming visits, checks symptoms, verifies medication adherence, and updates details in real time.

04

Escalate urgent concerns instantly

If a patient reports pain, confusion, worsening symptoms, or exceptions, the system escalates to your care team with a structured summary.

05

Document outcomes in your EHR

Every call is transcribed, summarized, and logged in the EHR with structured, HIPAA-compliant documentation.

Benefits of Automated Follow-Up Calls for Healthcare

Transform patient engagement with intelligent automation that improves outcomes, reduces workload, and enhances care continuity

Operational Efficiency

Reduce No-Shows & Missed Visits

Appointment reminders delivered via voice significantly improve visit completion. Fewer gaps in your schedule means higher revenue and better care continuity.

Patient Outcomes

Improve Medication Adherence & Safety

Timely reminders prevent missed doses and routine medication errors. Patients stay compliant without depending on staff for follow-ups.

Patient Outcomes

Strengthen Patient Engagement Between Visits

Proactive outreach shows patients you're invested in their well-being. Engaged patients experience better outcomes and stay with your practice longer.

Operational Efficiency

Save 10+ Staff Hours Every Week

AI eliminates repetitive calling tasks that drain your team's time. Your staff can focus on high-value clinical and patient-facing work.

Healthcare AI Solutions

Deliver Care Continuity for Every Patient

Automated follow-ups ensure nobody falls behind or gets overlooked. Care plans progress smoothly without manual phone work.

Patient Outcomes

Reduce Hospital Readmissions Proactively

Post-visit check-ins catch complications early. Clinics prevent ER visits, improve outcomes, and reduce avoidable readmissions.

Healthcare Compliance

HIPAA-Secure Automated Communication

HealOS uses encrypted voice, compliant data storage, and full audit logs. Every patient interaction is protected end-to-end.

Frequently Asked Questions

Everything you need to know about automated AI follow-up calls for healthcare

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